Technical support contract offers features necessary for users. In details:
- Daily technical support by phone (Monday – Friday) 09:00 -17:00.
- Send answer via e-mail or fax to your questions.
- E-mail with additional notes on specific topics.
- Help via video or pdf.
- Training remotely (3 lessons of 1:30/lesson) via specified software.
- New CD or DVD in case is destroyed.
- Free control of usb in case of reporting problem.
- Free uninstall of program (1992 Enterprise & Cut it) in headquarters of Infowood Technologies or remotely via specified software.
- Free updates
Support refers to «1 licence» and the duration is «1 year».